Effective Date: March 27, 2025
XRAY Commerce (“XRAY,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information through our Chrome Extension, web application, and other services (collectively, the “Service”).
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please do not use our Service.
1. Information We Collect
Personally Identifiable Information (PII):
When you register or use the XRAY Chrome Extension or web platform, we may collect:
- Name and email address
- Account-linked metadata (e.g., seller ID or eBay shop information)
- Preferences, listing scores, and interaction history within XRAY
We do not store passwords or payment credentials within the extension.
Technical Data:
We collect certain technical information to ensure the proper functioning of our Service:
- IP address and browser type
- Device identifiers
- Usage metrics (e.g., number of listings audited or optimized)
- Platform-specific performance data (e.g., listing conversion rates)
2. How We Use Your Information
• Service Delivery: To provide listing analysis, AI recommendations, and optimization tools.
• User Communication: To respond to your inquiries and send relevant updates.
• Product Improvement: To enhance features, optimize UX, and guide AI model training (on anonymized data).
• Analytics & Reporting: To analyze feature usage and assess performance trends.
• Security & Compliance: To detect misuse and comply with applicable data privacy regulations.
We do not sell or rent your personal data. Limited data may be shared with trusted service providers for infrastructure, analytics, or customer support purposes under strict confidentiality.
3. Cookies & Tracking Technologies
We may use cookies to support session management, platform functionality, and anonymized analytics. You can control cookies via your browser settings. Disabling cookies may limit some extension capabilities.
4. Data Retention
We retain personal data only as long as necessary to fulfill our services and comply with legal requirements. Data is securely deleted or anonymized when no longer required.
5. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data
- Withdraw consent for marketing communications
- Opt-out of anonymized data collection
To exercise any of these rights, contact us at: support@xraycommerce.ai
6. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from anyone under that age.
7. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a notice within the Service. Continued use of XRAY after changes are posted constitutes your agreement to the revised policy.
8. Contact Us
For questions or concerns about this Privacy Policy:📧 support@xraycommerce.ai
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